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No. Unlike some other Locksmith companies, we will NOT charge you for the time taken to get to and from your property. We only charge a labour rate for the Locksmith’s time whilst on site with you.
In all emergency Locksmith situations, we will respond with efficiency and haste and operate a 30-minute* emergency response time. For non-emergency situations, we can often be with you that day or at a time that is convenient for you.
We accept all forms of credit cards (except American Express), debit cards and cash.
If you are a business that needs a Locksmith regularly, we offer a business accounts service. It’s free, easy, and hassle-free to join, available anywhere in Germany and offers a wide range of benefits including 30-day invoice payment terms.
Yes. All our locksmiths are thoroughly vetted before working with us. Dave, our lead locksmith, has undergone a full security check as part of the visa process to live and work in Germany.
Our Locksmiths carry a wide selection of door locks, handles and cylinders including EU certified euro cylinders, mortice, and Yale-type locks on board our vehicles. They may also carry other stock, but if any specialist or unique parts are needed for a job they can be ordered, and we will return to fit the part once it’s been delivered.
Yes! All our Locksmiths are fully trained and skilled in non-destructive entry and should be able to gain entry to a lock. In some instances, we may need to use destructive entry as the method to gain access, but this is usually only if asked by our customers or in emergencies.
Yes, our Locksmiths are uPVC specialists and carry a wide range of appropriate tools and stock items onboard their vehicles.
If you’re looking for a uPVC Door Replacement or are just having issues with your uPVC door or window, call our Local Locksmith to come and complete any work required.
If you want to find out more about your uPVC door and window issues, then read through our helpful guides. We go through common composite door issues, what to do when a uPVC window won’t open, how to fix a broken uPVC door lock mechanism and how to change a uPVC door Lock cylinder. Our guides are designed to guide you through any uPVC door lock problems or uPVC window lock problems.